Customer Service

Our Name Means You’re Getting the Best Service

At O’Dwyer Properties, we’re proud of our homes. Like the products we’ve selected, our team members are chosen because they are the very best names in the business. Our craftsmen are experienced and skilled. Our service team is reliable and responsive. With our expertise, our quality products, and our dedication to your satisfaction, you simply won’t find a better value in a home anywhere.

With a 95% customer satisfaction rating, it’s easy to see that customer service is a top priority of ours. To ensure a smooth and excellent experience, we have a streamlined home buying process that makes the journey both enjoyable and efficient.

As a local builder, our team will work personally and directly with you throughout the entirety of the building process – from selecting your floor plan, to the designer selection process and beyond. As you are guided through the process, we will also contact you for walk-through orientations. Prior to closing, we will do a complete orientation on your home. After move-in, we will contact you again at thirty days and then again at eleven months to do two more walk-throughs with you. We are committed to delivering you a top-quality home and have a thorough plan in place to ensure nothing gets missed.

Homeowner Handbook

Every O’Dwyer Homeowner receives our Homeowner Handbook at the time of contract. This book contains everything you will need to have a seamless home buying experience, and is an excellent reference book after you close. From information on the buying process, to a list of emergency contacts, to caring for your home – this complete guide is the ultimate resource for all your questions.

Quality Assurance Program

O’Dwyer Properties’ Quality Assurance Program ensures that the construction standards in all O’Dwyer Properties’ homes are maintained and consistent. O’Dwyer Properties will conduct several inspections throughout the construction of your home and prior to the closing of your home – all of which are independent of the neighborhood building team.

As a local builder with more than 30 years of experience, we are well known in the real estate community for our quality construction, value-oriented product and our total commitment to customer satisfaction and service. This program is just one additional approach that continues to set O’Dwyer Properties apart from other builders.

O’Dwyer Properties, LLC
850 Old Alpharetta Road
Alpharetta, GA, 30005-2233

Office: 770-887-2177

Sales: donnas@odwyerhomes.com

Customer Service: customercare@odwyerhomes.com

General Information: kathyb@odwyerhomes.com